Document Type

Article

Publication Date

2023

DOI

10.1080/01930826.2023.2219603

Abstract

With the rapid pace of change and the high cost invested in information technology, it is important for academic libraries to evaluate the information technology solutions they use in their institutions to determine whether they are meeting the needs of their students, faculty, staff, and other users of their libraries and resources. This study presents the results of an online survey of Association of Research Libraries (ARL) academic library members to benchmark the assessment strategies that they used to evaluate their IT activities. This article compares their responses with earlier studies to identify trends and make recommendations for effective assessment practices.

Comments

This is the Author's Accepted Manuscript. The Version of Record can be found here: Rebecca L. Mugridge & Janetta Waterhouse (2023) IT Assessment in ARL Libraries, Journal of Library Administration, 63:5, 652-661, DOI: 10.1080/01930826.2023.2219603

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