The Organization of Information Technology Activities in North American Research Libraries

Authors

Rebecca L. Mugridge, University at Albany, State University of New YorkFollow
Janetta Waterhouse, Kansas State UniversityFollow

Document Type

Article

Publication Date

2023

DOI

10.1080/01930826.2022.2146441

Abstract

This study presents the results of an online survey that benchmarked the organization of information technology (IT) functions in academic library members of the Association of Research Libraries. The survey investigated whether responsibility for 14 key areas resided in the libraries or in an institution-level information technology department, whether responsibilities have shifted over the past 20 years, satisfaction with services provided, assessment methods used to evaluate information technology services, and top challenges facing library IT. This paper considers the survey results addressing where the responsibility lies, satisfaction with the support, and whether and when the responsibility changed.

Comments

This is the Author's Accepted Manuscript. The Version of Record can be found here: Rebecca L. Mugridge & Janetta Waterhouse (2023) The Organization of Information Technology Activities in North American Research Libraries, Journal of Library Administration, 63:1, 69-88, DOI: 10.1080/01930826.2022.2146441

Recommended Citation

Mugridge, Rebecca L. and Waterhouse, Janetta, "The Organization of Information Technology Activities in North American Research Libraries" (2023). University Libraries Faculty Scholarship. 204.
https://scholarsarchive.library.albany.edu/ulib_fac_scholar/204