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Lauren Puzier: ORCID iD icon

Rebecca Nous: ORCID iD icon

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"Is Facebook down" trended on Google, October 4, 2021, when Facebook became temporarily globally unavailable. Web-users proactively seek information when they encounter issues online. System statuses are one way libraries can leverage this behavior to share changes to resources or services and improve transparency, reference, and the user experience.


This session was accepted for one of a very small number of live, mainstage sessions: 'What does innovation look like?' presented on the conference Live Stream platform.

Nous, R., & Puzier, L. M. (2022, March 14–17). System statuses in discovery [Conference presentation]. Electronic Resources & Libraries Annual Conference. [Peer-reviewed]

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This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.



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