What does innovation look like? System statuses in discovery

Authors

Lauren Puzier, University at Albany, State University of New YorkFollow
Rebecca A. Nous, SUNY Libraries ConsortiumFollow

Author ORCID Identifier

Lauren Puzier: https://orcid.org/0000-0002-4019-9312

Rebecca Nous: https://orcid.org/0000-0001-7612-1675

Document Type

Presentation

Publication Date

3-16-2022

Abstract

"Is Facebook down" trended on Google, October 4, 2021, when Facebook became temporarily globally unavailable. Web-users proactively seek information when they encounter issues online. System statuses are one way libraries can leverage this behavior to share changes to resources or services and improve transparency, reference, and the user experience.

Comments

This session was accepted for one of a very small number of live, mainstage sessions: 'What does innovation look like?' presented on the conference Live Stream platform.

Nous, R., & Puzier, L. M. (2022, March 14–17). System statuses in discovery [Conference presentation]. Electronic Resources & Libraries Annual Conference. [Peer-reviewed]

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.

Recommended Citation

Puzier, Lauren and Nous, Rebecca A., "What does innovation look like? System statuses in discovery" (2022). University Libraries Faculty Scholarship. 184.
https://scholarsarchive.library.albany.edu/ulib_fac_scholar/184