Author ORCID Identifier

Lauren Puzier: ORCID iD icon

Document Type


Publication Date



The COVID-19 pandemic has forced many libraries in the United States to focus on providing remote services and reimagine in-person services. At the same time, many library users are not or cannot visit physical buildings and may not be easy to reach. Libraries are communicating new service methods, protocols for health and safety, new and changing hours, policies, and more. This article discusses how libraries are communicating with patrons during the COVID-19 pandemic.


Publisher Acknowledgment

This is an Accepted Manuscript of an article published by the New Members Round Table of ALA in NMRT Notes in 2020, available online: Permalink



Terms of Use

This work is made available under the Scholars Archive Terms of Use.