Date of Award
1-1-2009
Language
English
Document Type
Dissertation
Degree Name
Doctor of Philosophy (PhD)
College/School/Department
Department of Public Administration and Policy
Content Description
1 online resource (vii, 152 pages) : PDF file, illustrations (some color)
Dissertation/Thesis Chair
Irene Lurie
Committee Members
Frank Thompson, Gerald Marschke
Keywords
Content Analysis, Discretion, Public Management, Street-Level Bureaucrats, Welfare Policy Implementation, Public welfare administration
Subject Categories
Public Administration
Abstract
This study uses content analysis to investigate caseworkers' use of discretion during application interviews for Temporary Assistance for Needy Families (TANF), Food Stamp (FS), or Medicaid (MA). One hundred twenty two application interviews were observed in 2000 for three local offices in both Michigan (1 metropolitan, 1 suburban, and 1 rural office) and Texas (2 metropolitan and 1 suburban office). Previous literature suggested that caseworkers had discretion in three areas--1) manipulating information, 2) distributing transaction costs, and 3) stigmatizing clients.
Recommended Citation
Kim, Do Han, "Measuring street-level bureaucrats' use of behavioral discretion over information, transaction costs, and stigma in U.S. welfare policy implementation : a comparative analysis of public management in state and local government" (2009). Legacy Theses & Dissertations (2009 - 2024). 64.
https://scholarsarchive.library.albany.edu/legacy-etd/64