Date of Award

1-1-2020

Language

English

Document Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

College/School/Department

Department of Public Administration and Policy

Content Description

1 online resource (xi, 162 pages) : illustrations.

Dissertation/Thesis Chair

Ellen V. Rubin

Committee Members

Edmund C. Stazyk, Donald P. Moynihan

Keywords

Contracting, Democratic-Constitutional Values, Mission-extrinsic values, Performance, Contracting out, Administrative agencies, Federal government, Fairness, Discrimination in employment, Complaints (Administrative procedure)

Subject Categories

Public Administration

Abstract

Contracting out has been considered one of the main performance management strategies for reducing costs and bringing more expertise into government agencies. Previous studies have examined the effects of contracting use on agency performance, but have focused more on measurable, traditional performance in the public sector. There is a lack of research analyzing the influence of contracting use on non-traditional performance outcomes, which are usually non-mission based and difficult to measure, such as fairness, nondiscrimination, due process, and individual rights. Scholars have pointed out that performance measurement processes pay less attention to these non-mission-based values and tasks.

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