create+equity ECHO Collaborative Report: Key Progress Steps in Intervention Implementation

Authors

Center for Human Services Research, University at Albany

Document Type

Report

Publication Date

2022

Abstract

While many create+equity Collaborative Community Partners have made strides in their internal CQI processes and intervention implementations and worked towards improvements in their reported viral suppression rates (VSR), there was limited understanding of the progress steps participants took to achieve these outcomes, and whether there are critical steps for such achievement.

Collaborative process steps are activities performed by participating teams to work towards improving general aspects of quality management programs or local quality improvement capacities, independent of activities related to the implementation of a site-selected intervention. For example, “improving data quality” and “routinely engaging partners on the QI team” are steps separate from the predetermined evidence-informed interventions that were offered to Collaborative participants to address the needs of one of the four subpopulations (housing, mental health, substance use, and age).

The Collaborative process steps are broad and generalizable, and thus not specific to any individual Affinity Group. They strengthen the overall competency levels of staff and maturity of an HIV program and can be ideally applied to future improvement efforts. The list of Collaborative process steps was determined by Collaborative faculty and included categories, such as building capacity, consumer engagement, Affinity Group-specific screenings, and clinic operations.

This evaluation sought to address the gap in understanding of participants’ completion of the process steps and to identify process steps key to participants’ success by examining the relationship between participant perspectives on participation and the implementation of their intervention.

Recommended Citation

Center for Human Services Research, University at Albany, "create+equity ECHO Collaborative Report: Key Progress Steps in Intervention Implementation" (2022). Health and Healthcare Services Reports and Research Briefs. 23.
https://scholarsarchive.library.albany.edu/chsr-hhs-reports-and-briefs/23