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Abstract

Facebook continues to be the most popular social media platform. Academic libraries have had some success using it as an outreach and marketing tool. However, few have taken advantage of Facebook’s advertising options, and most have only focused on increasing engagement and page likes. This paper investigates the effectiveness of using Facebook advertising for the promotion of specific library programs and services. The results of two advertising campaigns, one promoting a workshop series, the other promotion a one-on-one reference service, were analyzed to determine if usage of these programs was increased through advertising. While the advertising campaigns did have a notable impact on Facebook traffic driven to the libraries’ website, they did not have a demonstrable impact on the targeted programs.

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