Document Type
Article
Publication Date
2-29-2012
DOI
10.1080/15228959.2011.620403
Abstract
In 2005 the authors reviewed citation help in databases and found an error rate of 4.4 errors per citation. This article describes a follow-up study which revealed a modest improvement in the error rate to 3.4 errors per citation, still unacceptably high. The most problematic area was retrieval statements. The authors conclude that librarians should include citation features in the evaluation of databases, and should open a dialogue with vendors about the importance of providing accurate, reliable information about citations to students.
Recommended Citation
Van Ullen, Mary and Kessler, Jane, "Citation Help in Databases: The More Things Change, the More They Stay the Same" (2012). University Libraries Faculty Scholarship. 29.
https://scholarsarchive.library.albany.edu/ulib_fac_scholar/29
Table 1. Summary of Errors by Category in Example Citations
Table 2 Citation Help the More.doc (41 kB)
Table 2. Summary of Errors by Category in Reviewed Citations
Terms of Use
This work is made available under the Scholars Archive Terms of Use.
Comments
Publisher Acknowledgment
This is an Accepted Manuscript of an article published by Taylor & Francis in Public Services Quarterly in 2012, available online: http://www.tandfonline.com/10.1080/15228959.2011.620403.