Technical Services isn’t the hidden discipline it once was. Despite some cross-departmental interaction, misconceptions about the work are all too common. It’s incumbent on technical services staff to take a proactive approach by communicating to others their value to the library and institutional mission. This session spotlights successful initiatives and gives you the guidance to bolster communication within departments, across the library, and campus-wide.
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Mugridge, Rebecca, "Telling the Technical Services Story: Communicating Value (Presentation)" (2021). University Libraries Faculty Scholarship. 162.